Refund Policy

Return Policy

We take great pride in the quality and craftsmanship of our products. Because each mirror is made to order and carefully inspected before shipment, all sales are considered final. We do not offer returns or exchanges unless the item arrives damaged or defective.

Damages and Issues

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery at info@clariscompany.com with photos of the item and packaging. We will review the issue and work with you to resolve it promptly.

Custom and Trade Orders

All custom-made mirrors and trade program orders are final sale and not eligible for return or exchange.

Exceptions

We do not accept returns for:

• Mirrors that have been installed or used
• Custom or made-to-measure products
• Products purchased on sale or through promotional offers
• Items reported damaged after the 48-hour window

Refunds (if approved)

In rare cases where a return is approved (e.g. for damage in transit), refunds will be issued to your original payment method within 10 business days after we receive and inspect the item.