Terms of service

Terms of Service

These Terms of Service ("Terms") govern your use of the website www.clariscompany.com and any services, features, or content provided by Claris Company ("we", "us", or "our"). By visiting our site and/or purchasing something from us, you agree to be bound by the following terms and conditions. Please read them carefully before using our website or engaging in any transactions.

1. General Conditions

By accessing or using our website, you confirm that you are at least the age of majority in your jurisdiction, or that you have given us your consent to allow any of your minor dependents to use this site.

We reserve the right to refuse service to anyone, for any reason, at any time.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the site or its content without express written permission from us.

2. Product Information and Availability

We make every effort to display our products as accurately as possible, including colors and dimensions. However, we cannot guarantee that your device’s display will reflect the true colors or appearance of the product.

All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time.

3. Orders and Payments

All prices are listed in the currency shown on the website and do not include applicable taxes or shipping fees unless specified.

We reserve the right to refuse or cancel any order for any reason, including suspected fraud or pricing errors. If your order is cancelled, we will notify you and issue a full refund where applicable.

Payment must be received in full before an order is processed or shipped.

4. Shipping and Delivery

Shipping timelines provided are estimates and not guarantees. Delays may occur due to factors beyond our control (such as customs processing or logistical disruptions).

The customer is responsible for providing an accurate shipping address. We are not responsible for packages lost due to incorrect information provided at checkout.

5. Returns and Refunds

Please refer to our Return Policy for detailed information on returns, exchanges, and refunds. We reserve the right to deny any return that does not comply with the stated policy.

6. Custom and Special Orders

Custom and special orders are non-refundable and non-returnable once production has begun. We will provide specifications for approval prior to manufacturing. It is the customer’s responsibility to review and confirm all details before approval.

7. Intellectual Property

All content on this site (including images, text, logos, and product designs) is the intellectual property of Claris Company or its content suppliers and may not be used without prior written consent.

8. Third-Party Tools and Links

Our website may include links to third-party websites or services. We are not responsible for the content or practices of these external sites.

We may also provide you access to third-party tools “as is” without warranties or endorsements. Use of these tools is entirely at your own risk.

9. Limitation of Liability

Claris Company shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of, or inability to use, our site or products.

In jurisdictions where limitations on implied warranties or the exclusion of certain damages are not permitted, some of these limitations may not apply to you.

10. Governing Law

These Terms of Service and any separate agreements through which we provide you services shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada.

11. Changes to Terms

We reserve the right to update or change these Terms at any time. Any changes will be posted on this page, and it is your responsibility to review them periodically. Continued use of the website following any updates constitutes acceptance of those changes.

12. Text Messages

Claris Company, a trade name of Withrow Brands Group Ltd., sends text messages to people who agree to receive them, for example by ticking the text message box on one of our website forms. Messages are about your inquiry, quotes, orders and deliveries. Message frequency varies. Message and data rates may apply. Consent to receive text messages is not a condition of purchase.

Reply STOP to any message to stop receiving texts. Reply HELP for help, or contact us at info@clariscompany.com or +1 (855) 999-2124. Carriers are not liable for delayed or undelivered messages.

We do not share your mobile number or your text messaging consent with third parties for their marketing. See our Privacy Policy.

Contact Information

Claris Company
50 Carroll St
Toronto, Ontario
M4M 3G3
Canada

Email: info@clariscompany.com
Phone: +1 (855) 999-2124